ITIL Training in Cambridge April 1, 2009

This course is suitable for all who are tasked with developing, delivering and supporting new or existing applications and services; typically this includes application developers, administration, implementation, delivery, support and relationship management staff.

It leads to the internationally recognised ITIL Foundation Certificate in IT Service Management which is taken during the course

The course provides practical advice to help new and experienced Service Support and Delivery staff to do their job better.

This course is based on the latest Version 3 of ITIL - launched in May 2007.

Official Website: http://www.focusprojects.co.uk/itsm/itil/training-courses/skillarea/11/