One of the most powerful features of CRM is the ability to view and report on data from across your organization to gain a better understanding of your customers. You can then apply this understanding to the relationships with your customers, and keep them loyal to your company. This session will examine ways in which CRM can be used to track important data about your customers, and how that information can be useful from a sales and marketing standpoint. We will begin by looking at some of the ways in which OTT uses CRM for these benefits, and then ask for audience participation to go through specific examples in YOUR businesses.
Agenda:
8:45: Registration and Networking
9:00: How OTT, Inc. uses CRM to improve customer loyalty
9:30: How anyone else can use CRM to improve customer loyalty (bring examples and be ready to share!)
11:00: Close of Training
Join us:
When: Tuesday, June 8, 9:00 a.m. – 11:00 a.m.
Where: OTT, Inc. Training Center (2675 Long Lake Road, St. Paul, MN 55113)
Register today! Reservations are required for this complimentary training. To register for this training, email events@OTT-Inc.com or call 651.262.2615. Register early, as space for this training is limited.
Official Website: http://www.ottechnologies.com/default.asp?action=article&ID=772
Added by OTT, Inc. on May 24, 2010