Using Emotional Intelligence to Build High Impact Leaders: A Coaching Approach October 22, 2008

ICF Virtual Education
Venue: Teleconference
Program Number: 1

CCEU: 0.75 Core Competencies / 0.15 Business Development / 0.15 Personal Development / 0.45 Other Tools and Skills

Date: October 22, 2008 (90 minutes)
Time: 6 p.m. (New York), 22:00 GMT; Thursday, October 23: 12 a.m. (Paris), 6 a.m. (Hong Kong)

Session Title: Using Emotional Intelligence to Build High Impact Leaders: A Coaching Approach
Presenter: Dr. Ben Palmer and Richard Harmer

Today’s rapidly changing business world is placing greater emphasis on the right-brained skill of Emotional Intelligence (EI). Today's leaders need to be more conceptual, innovative, creative and better at synthesizing large amounts of information. These skills are dependent on Emotional Intelligence and are enhanced from its development.

So, what is Emotional Intelligence and how is it best developed? Using the Genos Emotional Intelligence model, this session will explore three primary modalities for developing the emotional intelligence of leaders, namely: Solution-Focused, Cognitive-Behavioral and Acceptance and Commitment based coaching frames. Each modality will be discussed as it relates to EI-focused coaching and leadership development. A range of simple tools will be offered for participants' consideration.

This session will explore:

1) Why Emotional Intelligence is important to the modern workplace
2) The seven skills of Emotional Intelligence and how each apply to leadership
3) The role of the coach in guiding a leader in developing their Emotional Intelligence
4) Three coaching approaches to developing a leader's Emotional Intelligence, and
5) How to identify a leader's three primary emotional defaults and how to coach them towards greater intra-and-inter personal effectiveness.

As a result of attending this session participants will have:

1) Analysed the reasons why Emotional Intelligence is critical to a leader's effectiveness
2) Learned the seven skills of Emotional Intelligence and how to coach around each skill
3) Examined three coaching approaches to developing a leader's Emotional Intelligence and how to select the modality that is 'right' for the client
4) Considered a simple model for determining a leader's emotional 'default' during times of stress, and
5) Interacted with simple tools for coaching a leader towards greater Emotional Intelligence effectiveness.

Bio: Ben is the founder and CEO of Genos, a company that designs and distributes employee coaching and learning and development programs. In his time at Genos he has trained hundreds of coaches and facilitators within Australia in the use of Genos’ emotional intelligence coaching and learning and development programs. Ben is a specialist in mapping Emotional Intelligence to leadership capability through coaching. Ben has also delivered large scale coaching programs with a broad range of national and multi-national companies in Australia and abroad with companies such as sanofi-aventis and Australia Post.

Official Website: http://www.coachfederation.org/ICF/For+Current+Members/Virtual+Education/Our+Meetings/